FAQs

1. What is Roars N More?

Roars N More is a one-stop online store for kids! We offer a wide range of high-quality clothing, shoes, toys, and school & learning essentials — all designed to make your child’s everyday moments more fun, stylish, and educational.

2. Do you offer international shipping?

Currently, we ship nationwide to ensure quick and reliable delivery. However, we’re working on expanding our shipping network to serve more regions soon!

3. How long does delivery take?

Orders are usually processed within 1–2 business days and delivered within 3–7 business days, depending on your location. You’ll receive a confirmation email with tracking details once your order is shipped.

4. What payment methods do you accept?

We accept all major credit/debit cards, bank transfers, and digital wallet payments for a smooth and secure checkout experience.

5. Can I return or exchange an item?

Yes! We have a 7-day return and exchange policy. Items must be unused, unwashed, and in their original packaging.
To start a return, please contact our support team at paul@truscopo.com with your order number and product details.

6. What if I receive a damaged or incorrect item?

We’re truly sorry for any inconvenience! Please email us at paul@truscopo.com within 48 hours of delivery, and we’ll arrange a replacement or refund right away.

7. How can I track my order?

Once your order is shipped, you’ll receive a tracking link via email. You can use it anytime to check your delivery status.

8. How can I contact customer support?

Our friendly support team is always here to help!
📧 Email us at paul@truscopo.com
🕒 Available Monday–Saturday, 9 AM – 6 PM